Refund Policy

Last updated: December 18, 2025

At Tradeneeti Academy, we want you to be completely satisfied with your purchase. If you're not satisfied with your course, we offer a hassle-free refund policy.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all our courses. If you're not satisfied with your purchase for any reason, you can request a full refund within 7 days of enrollment.

Eligibility for Refund

To be eligible for a refund:

• The refund request must be made within 7 days of purchase
• You must not have completed more than 30% of the course content
• You must not have downloaded any course materials
• The request must be your first refund request for that course

Non-Refundable Items

The following items are non-refundable:

• Courses purchased during special promotional offers marked as "non-refundable"
• Bundle packages after accessing more than one course
• Subscription renewals (cancellations are effective at the end of the billing period)
• Consultation or mentorship sessions that have been conducted

How to Request a Refund

1. Email us at refunds@tradeneeti.com with your order details
2. Include your registered email address and order ID
3. Provide a brief reason for the refund request (optional but appreciated)
4. Our team will review your request within 2-3 business days

Refund Processing

Once your refund is approved:

• Refunds will be processed within 5-7 business days
• The refund will be credited to the original payment method
• Bank processing times may vary (typically 3-10 business days)
• You will receive an email confirmation once the refund is processed

Course Upgrade Policy

If you wish to upgrade to a higher-tier course or plan:

• You can upgrade at any time by paying the price difference
• Your progress in the current course will be retained
• Contact support for upgrade assistance

Cancellation Policy

For subscription-based plans:

• You can cancel your subscription at any time
• You will retain access until the end of your current billing period
• No partial refunds for unused portions of the subscription period
• Cancel through your account settings or contact support

Contact Us

For refund-related queries, please contact us at:

• Email: refunds@tradeneeti.com
• Phone: +91 62062 56034
• Support Hours: Mon-Sat, 9:00 AM - 7:00 PM IST